greenxgene

This post is not only a guideline for Servicing Sony Mobiles, but also my personal experience (mostly negative) with Sony Support. When you Google for Sony Ericsson service centers in India, you will get this link http://www.sony.co.in/section/servicecentres as the first result. But don’t fall for it. The information in that portal seems to be updated eons ago. In fact I was wandering through the city for the location provided in Sony website that never existed. Anyway located the actual Sony Mobile service center nearby with a help of a friend. Few days later while going through my guarantee card I found out this portal http://sein.servicetrack.in/ which has a lot more accurate data with exact locations of Sony Authorized service centers in India. The portal has also options to escalate complaints if you have any issues with the repairs done by the service centers and even a link to give feedback to the service centers. Incase if you need support through telephone line, don’t g...